Help Center & Frequently Asked Questions

Some Android devices automatically restrict background activity to save battery life. This can prevent Quran Majeed from delivering Adhan notifications on time.

To resolve this issue:

Disable battery optimization for Quran Majeed

Allow background activity

Enable auto-start permissions if available

Make sure notifications are enabled in device settings

Open the prayer timings screen by tapping the prayer time bar on the homepage. From there, select any prayer to customize:

Adhan sound

Notification settings

Alarm preferences

Reminder options

You can purchase Quran Majeed premium using EasyPaisa in a few simple steps:

Open the Premium section inside the app

Select your preferred package

Choose EasyPaisa as the payment method

Complete payment using the provided consumer number

If assistance is required, our support team will be happy to help.

You can restore your premium purchase using the same Apple ID originally used for the subscription or purchase.

To restore:

Open the app

Go to Premium or Settings

Tap "Restore Purchase"

You will not be charged again.

Available payment methods depend on the Apple App Store or Google Play Store policies for your region.

You may also:

Use EasyPaisa where available

Use supported local payment methods

Purchase through family or shared payment methods connected to your store account

Tap the prayer timings bar on the app homepage to open the complete prayer schedule for the day.

You can also:

View upcoming prayers

Customize calculation methods

Enable notifications

Access Qibla direction settings

Open Quran Majeed and go to Settings to manage reading preferences, notifications, audio downloads, themes, language options, and prayer timing behavior.

If a setting is not visible, update the app to the latest version from the App Store or Google Play Store.

Use the same Apple ID or Google account that was originally used for the purchase.

Purchases are managed by Apple App Store or Google Play Store, so premium access can only be restored through the original store account.

Please try the following troubleshooting steps:

Update the app to the latest version

Restart your device

Clear app cache on Android

Ensure enough device storage is available

Reinstall the app if necessary

If the issue continues, please contact our support team with your device model, app version, and a screen recording if possible.

You can contact our support team directly through:

the Contact Us section in the app

our website support form

email support

Please include screenshots or screen recordings when reporting technical issues.

Many Android manufacturers add battery-saving rules that can stop scheduled notifications in the background.

For reliable Adhan alerts, allow notifications, background activity, and auto-start permissions where available.

Open iOS Settings and confirm that notifications are allowed for Quran Majeed.

Also check Focus, Sleep, and Do Not Disturb modes because they can silence prayer notifications.