Help, FAQ & Technical Support

Operating system battery savers frequently block timed notifications. To resolve this:

1. Go to Settings > Apps > Quran Majeed.

2. Ensure 'Allow Notifications' is enabled.

3. Turn off battery optimization or select 'Unrestricted' background usage.

4. On iOS, verify that Focus modes, Sleep mode, or Do Not Disturb are not active during prayer timings.

You can customize alerts inside the app:

1. Open Quran Majeed, enter Settings and select 'Prayer Times & Adhan'.

2. Tap 'Adhan Voice' to choose from reciters (Makkah, Madinah, Al-Aqsa, etc.).

3. Tap 'Calculation Method' to select regionally approved organizations (e.g., University of Islamic Sciences Karachi, MWL, ISNA, Egypt Survey).

Purchases are linked directly to your Google Play Store or Apple ID account. To restore:

1. Ensure your device is logged into the identical Google or Apple account used to make the purchase.

2. Open Quran Majeed and head to settings.

3. Scroll down and tap 'Restore Purchase'. The premium features will instantly unlock.

Besides credit/debit cards on Google Play and Apple App Store, we have integrated regional checkout options on Android. You can upgrade using mobile wallets including EasyPaisa and JazzCash directly through the in-app purchase gateway.

Try these basic troubleshooting steps:

1. Verify you have a stable Wi-Fi or cellular connection.

2. Clear Cache (Android: Settings > Apps > Quran Majeed > Storage > Clear Cache).

3. Restart your mobile device.

4. If the error continues, uninstall and reinstall the latest version of the app from the store.

Scriptural accuracy is our top priority. If you locate a translation discrepancy:

1. Take a screenshot showing the specific Surah and Ayah number.

2. Note the name of the Qari (reciter) or translation author.

3. Email details to support@pakdata.com. Our scholars and engineers will immediately verify it.